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Frequently Asked Questions

Find answers to common questions about Brain Boost. Can't find what you're looking for? Contact our support team.

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1Getting Started

Brain Boost is an academic platform that provides verified past exam papers and solutions for university students in Cameroon. We cover multiple faculties including Engineering, Medicine, Business, Law, Sciences, and Arts. Our goal is to help students prepare effectively for their exams by providing authentic study materials.

Creating an account is simple! Download our mobile app from the Play Store or our website, fill in your details (name, email, password), and verify your email. You can also sign up using your Google account for faster registration. Once registered, you can immediately start browsing our collection of past papers.

You can browse and view question papers for free. However, to access detailed solutions, you'll need to purchase them individually or subscribe to one of our affordable plans. We offer flexible pricing including per-question, semester, and yearly subscriptions.

Yes! Brain Boost is primarily a mobile-first platform. All purchases, downloads, and study features are available exclusively through our mobile app. The website allows you to learn about us, view available papers, and download the app. Get it from the Play Store or our download page.

2Finding Papers

Use our smart filtering system in the mobile app! Select your Faculty, then Department, Course, Academic Year, and Semester. You can also search by course code or title. Our filters help you quickly narrow down to the exact papers you need for your exam preparation.

We currently cover major faculties including Engineering, Medicine, Business, Law, Sciences, and Arts. Each faculty has multiple departments with courses from Level 100 to Level 500. We're continuously expanding our coverage based on student demand.

Yes! Every paper on Brain Boost is verified for authenticity before being published. Our content team reviews submissions to ensure they are genuine past exam papers. We also have a rating system where students can rate papers and solutions for quality.

We organize papers by academic year (e.g., 2024/2025) and semester. Our collection includes both recent papers and historical ones, allowing you to see how exam patterns have evolved over time. New papers are added regularly throughout the academic year.

3Payments & Subscriptions

We accept Mobile Money (MTN, Orange) through our secure payment partner Fapshi. This makes it easy for students across Cameroon to pay using the payment methods they already use daily. All transactions are encrypted and secure.

We offer flexible plans: Per-Question (pay only for what you need), Per-Semester (great value for exam season), and Yearly (best savings for serious students). Each plan includes full access to solutions within its scope. All purchases are made through the mobile app.

If you experience any issues with your payment or the content doesn't match what was advertised, please contact our support team within 48 hours. We review refund requests on a case-by-case basis and always aim to make things right.

Yes, solution access is tied to the academic year. When you purchase a solution, you'll have access until the end of that academic year. This ensures you have plenty of time to study while maintaining the value of our content.

4For Sellers

If you have quality past papers or solutions to share, you can apply to become a seller! Submit your application with your details and motivation through the website. Our team will review it and get back to you. Approved sellers can upload papers and earn from each purchase.

Papers must be authentic past exam papers or solutions. You'll need to provide accurate metadata including Faculty, Department, Course, Academic Year, Semester, and Course Type (CA, Exam, Resit, Tutorial). All uploads are reviewed before being published.

Sellers earn a commission on each solution purchase. Payments are processed securely through our platform to your Mobile Money account. You can track your earnings and sales through the seller dashboard. Minimum payout thresholds apply.

5Account & Support

In the mobile app, tap 'Forgot Password' on the login screen and enter your email. You'll receive a password reset link. Follow the link to create a new password. If you signed up with Google, you'll need to reset your password through Google instead.

You can reach us through: Email at support@mybrainboostapp.com, our Contact page on the website, or through the in-app help feature. We typically respond within 24-48 hours during business days. For urgent issues, please mention 'URGENT' in your subject line.

Yes, you can request account deletion by contacting our support team or through the app settings. Please note that this action is irreversible and will remove all your data, purchase history, and any uploaded content. Active subscriptions should be cancelled first.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help you with any questions or concerns.

Email Support

Get help via email, typically within 24-48 hours

support@mybrainboostapp.com

Contact Us

Use our contact form for detailed inquiries

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